e-Government Projects

Making e-Government work

e-Government is one of the most challenging and promising public sector issues of today. It is much more than moving interactions to digital platforms or providing government services over the internet. e-Government stands for technology enabled opportunities for sustainable development. In order to fulfill this promise, adequate policies need to be implemented. Structure, processes and people’s roles often need to be changed and transformed. The involvement of stakeholders is key.

This requires from managers a deep understanding on how to identify and overcome gaps, how to reduce bureaucracy and increase transparency, how to overcome legal and institutional barriers, how to avoid failure and how to be successful through e-Government projects. Managers will have to develop a wide range of new insights, from civic engagement through social media, to insights on the new, contemporary, approaches to e-Government systems development.

This program will help you develop your analytical skills and enhance your capabilities on leading e-Government projects, particularly in a development context.

Did you know that you can combine this course  with the e-Government policies course which will run the week after? Combining these two courses will save you up to a maximum of  €500,-
For more information on the program
click here or contact ep@msm.nl

Public Policy, Governance  & Administration

Public Policy, Governance & Administration

Certificate (diploma optional)


Course date
2018 (TBC)

5 days

Joris Stadhouders, e-Government expert at Maastricht School of Management (MSM)
Lead Trainer
Joris Stadhouders, MSc
Assistant Professor of Management Information Systems

Course objectives

After finalizing the course, you understand the factors that determine e-Government success and failure. Your improved analytical skills will help you to address the issues in e-Government projects. You willl be capable to initiate, develop and lead e-Government projects. You have insight into the new approaches related to e-Government projects. Your organization will benefit from the implementation of successful and sustainable e-Government projects.

Course topics

Topics included in the program are:

  • e-Government trends such as social media and civic engagement
  • e-Government success and failure factors
  • Management, organizational and technology issues in e-Government projects
  • New e-Government approaches

Teaching methods

Interactive lectures and in-class case discussions are the major learning methods of this course. Sharing of participants’ experiences forms a key element as well. Work visits and guest speaker sessions will provide you with deeper insights, as these will highlight the best practices for e-Government associated systems and projects. Through several live case sessions you will further develop your personal skills as a hybrid change agent for e-Government. During the course you will prepare a brief action plan to assure that your learning will be helpful to your organization. .

Your profile

The program is designed for:

  • Managers and executives of a public entity
  • Consultants
  • IT service providers
  • Academics

with an interest in public sector strategies and policies associated with e-Government


Each participant receives a certificate of attendance on the last day of the course. Only for those who will complete an additional assignment will receive a diploma. In case you would like to have more information you contact ep@msm.nl

Joris Stadhouders, MSc

Assistant Professor of Management Information Systems

Joris Stadhouders, MSc works as an Assistant Professor of Management Information Systems at MSM. He holds a B.S. in Mathematics from Delft University of Technology (the Netherlands) and a M.Sc. from Eindhoven University of Technology (the Netherlands). Joris was an automation expert for the Netherlands Economic Institute, has worked in management consultancy positions in South America and Central Asia and has lectured applied statistics and information technology courses. He lectures Computer Applications, Management Information Systems, Information Technology for Executive Action, and Quantitative Techniques.

Morten Meyerhoff Nielsen

Industry expert e-Government policies

Morten Meyerhoff Nielsen is an Academic Fellow at the United Nations University Operating Unit on Policy-Driven Electronic Governance (UNI-EGOV) in Portugal. In addition, he is a researcher at Tallinn University of Technology, Ragnar Nurkse School of Innovation and Governance in Estonia. At MSM Morten is the industry expert for MSMs E-Government programs.

He holds an MA in International Economic Management, Political Risk Analysis from the University of Birmingham, is author and co-author of various publications and regularely advise governments on IT and technology use for public service delivery, administrative burden reduction, productivity increase and modernisation.

Morten has a broad range of expertise including Project Management and coordination, Strategy and activity development for eGovernment and digital transformation, Evaluation of ICT projects and online services (analysis and comparative E-Government), Citizen portal functionality and architecture, Web2.0/social media use in public administrations, Smart concepts in urban and rural areas, Data analytics and reuse across organisations, reuse of content, functionalities and components. 

“e-Government is much more than providing government services over the internet.”

“e-Government often requires structure, processes and people’s roles to be changed and transformed.”

The full tuition fee

The tuition fee of this course is € 2,499.

Tuition fee includes all course materials and study materials. Tuition fee does not include housing, food and living expenses. Participants are required to arrange their own housing facilities. MSM can assist in finding hotel accommodation.


Scholarship opportunities can be combined up to 50% of the full tuition fee.

Corporate Discount:
15% for 2 participants coming from the same organization within 1 academic year
25% for 3 participants coming from the same organization within 1 academic year
40% for 4 - 6 participants coming from the same organization within 1 academic year
For > 6 participants we will offer a tailor made program

European Star Scholarship:
50% for European citizens and long term residents. Submit a 2 - 3 page essay on the topic: "What will be the positive change for my organization and me after participating in this course?"

Alumni Lifelong Learning:
15% discount for Maastricht School of Management registered Alumni

Dean's Development Fund:
Select your country below to see the actual price of the program (full tuition fee-/-DDF scholarship)

The tuition fee of this course is (select country).

Cancellation policy

MSM reserves the right to postpone or cancel the program in case the number of participants does not meet the MSM requirements for minimum number of participants. Any payment made to MSM for tuition fee will be refunded. In the case of postponement or cancellation of the program MSM will inform the enrolled candidates at least six weeks before the planned start of the program.

By the participant:

If an admitted participant decides against participation after the tuition fee has been paid, cancellation costs are €200,- (administrative costs)

In case cancellation is done after the program has started no money will be refunded.

No cancellation charges are incurred if the enrolled participant, with written consent of MSM, will be replaced by another participant before the start of the course. Refunded tuition fees will only be reimbursed to the sponsoring party and cannot be forwarded or redeemed by any other party.

Participants who were not granted a visa to enter The Netherlands, can be fully reimbursed if written official documentation is provided of such visa denial.

Application deadline

2018 (TBC)

Admission requirements

Applicants should have the ability to function academically and professionally at Bachelor level and should have an adequate level of spoken and written English.

Reasons to follow the e-Government Projects Executive Course

  • Improve your understanding of e-Government trends and the factors influencing e-Government success and failure
  • Enhance your analytical skills, helping you to address management, organizational and technology issues in e-Government projects
  • Develop your capabilities of initiating, developing and leading e-Government projects aiming at sustainability
  • Deepen your insights to the newer, more agile, approaches associated with e-Government development and their importance
  • Benefit from the experiences of practitioners and from the views of international experts at the forefront of e-Government

Meet your e-Government Policies lecturer: Morten Meyerhoff Nielsen

Open enrollment programs

MSM offers a wide portfolio of short open enrollment programs. Our skills-oriented programs will help you to enhance your management and professional knowledge and skills, broaden your mind and develop your personal skills. Additionally we offer policy-oriented programs providing you with the tools and instruments that can help you in developing effective policies for your organization.

Custom made programs

Apart from the Open Enrollment executive programs, MSM offers custom training programs, for the public and private sector, and for the higher and vocational education sector. MSM’s custom programs are tailored to the specific needs and challenges of your organization, making them the perfect tool to strengthen the leadership skills and expertise of the professionals of your organization.