Team leadership influencing skills

Developing your leadership influencing skills to improve team performance

Cross-cutting competences that are needed at the different levels of leadership such as having self awareness, being able to influence, being an effective communicator and a good conflict mediator as well as being an independent learner, are all part of the MSM Team Leadership influencing skills course. In addition to these general leadership competences, this training will also focus on specific skills like presentation skills and skills in chairing a meeting.

The ability to lead teams and organizations of all shapes and sizes is an essential skill to improve team and organizational performance. Team leaders and organizational leaders need to have a solid understanding of group dynamics and must have the skills to lead without authority, to engage team members, and to leverage constructive conflicts and minimize destructive conflicts. An organizational leader must also be able to build good relationships with external stakeholders that can positively or negatively influence the performance of the organization.

Please note; that this program is especially recommended to people coming from fragile economies and post-conflict countries.

We recommend to combine this program with the "Personal Leadership skills" course which will run the week before. Combining these two programs will save you up to a maximum of €500,-. In case you are only able to follow one week we advise you to first follow the "Personal Leadership skills" course and schedule the "Team leadership influencing skills" course for next year. For more information on the program contact

Leadership & Management

Leadership & Management

Certificate (diploma optional)


Course date
15 - 19 October 2018 (fully booked) and 7 - 11 October 2019 (seats available)

5 days

Miriam Frijns, Lecturer in Effective Team Leadership course
Lead Trainer
Miriam Frijns
Trainer and Consultant in organizational and individual leadership

Course objectives

At the end of the course you

  • will be able to chair effectively a team meeting
  • will be able to effectively negotiate with stakeholders
  • will understand how to motivate and engage team members
  • will be able to have constructive performance meetings
  • will be able to pitch ideas
  • will be able to develop and  give convincing presentations
  • will have an understanding of how to deal with conflicts in a team

Course topics

Topics included in the program are:

  • Dialogue skills
  • Professional communication, presentation
  • Chairing an effective meeting
  • Translating motivation theories into management actions in relation to the situation of the team and the team members
  • Leading team and stakeholder meetings
  • Group dynamics and solving conflicts in a group

Teaching methods

Classes will be a mixture of lecturing and practice. Role plays and simulation games form an important part of the program and will be used to put the theory into practice. Participants are expected to share their own experiences and to fully participate in all games, role plays, discussions and assignments. Most of the class activities will be done in groups and all participants should respect other participants and be open to learn from each other.

Your profile

The program is designed for managers and leaders who want to improve their personal leadership skills and the performance of their team.

This progam is open to all candidates but especially recommended to people coming from fragile economies and post-conflict countries.


Each participant receives a certificate of attendance on the last day of the course. Only for those who will complete an additional assignment will receive a diploma. In case you would like to have more information you contact

Miriam Frijns

Trainer and Consultant in organizational and individual leadership

Miriam Frijns has been working at MSM as a program manager and trainer since 1994. She has trained multicultural management groups, on different leadership and management related topics. In October 1998 she started Training Advice Centre: “Nihil Admiraria”. Nihil Admiraria develops corporate management training for companies and institutions, using a consultative training approach.

Miriam has done training and consultancy work for companies and organizations such as Xerox, Smallpeice Enterprises Limited (UK), Mercedes-Benz, ITC, IMTA, Indigo Europe, Webster University, ExxonMobil, Alcatel Bel, Stork BV, Rockwoll-Grodan, LDS-US, OMV, Canadian Nexen Petroleum Yemen, Petroleum Training Center, Ministry of Oil and Minerals Yemen, Yemen LNG. The focus point of the training and consultancy is on organizational and individual performance improvement.

She conducted training and consultancy in 29 different countries in the world. Miriam worked as a project manager in Yemen for the establishment of an international recognized executive business school at Sana’a University in cooperation with MSM. In April 2008 she started together with two business partners in Dubai Nihil Admiraria Middle East FZS. She did research and published articles in cooperation with Center for Organizational Performance in the Netherlands.

Miriam studied Educational and Industrial psychology at Tilburg University (Katholieke Universiteit Brabant). She got certified on ITIL, 6 Sigma green belt and EFQM.

 “Effective Leadership is not about your absolute knowledge and skills, it is about the perception of your followers on your leadership knowledge and skills. The perception of others about you is depending on your interaction with those others.”

Click here to read a news item about Miriam Frijns and her colleague Carin Beijer on "Leadership skills for the 21st century".

Carin Beijer

Specialist in Management Development, Psychology and Anthropology

Carin Beijer has over 20 years of experience in working with professionals from all over the world. After her Master degree in Organizational Behaviour she specialized in Management Development and Psychology and Anthropology.

Her focus is on developing professionals, unlocking of their talents and teaching of managerial and leadership skills to improve personal and organizational effectiveness. She combines her organizational and anthropological background with psychological techniques.

As a lecturer in Higher Education she had assignments in the Netherlands, the People's Republic of China (HEMCC) and the Republic of Surinam (FHR). She developed  Managerial Development Programs and Personal  Leadership Programs for leading business training institutions in the Netherlands. Since 1995 she teaches in the Executive Programs of MSM.

“People are the source of change and innovation. Personal leadership is about taking responsibility for your actions, developing your talents building your integrity and contributing to a world you prefer to live in.”

Click here to read a news item about Carin Beijer and her colleague Miriam Frijns on "Leadership skills for the 21st century".

"I really learned a lot both academically and personally. The course allowed me to think in a different way.  I also would like to thank MSM for great lecturers, for the comfortable environment and the wonderful people that we met in MSM."

Irina Gorgiladze, Georgia
Participant in 2016

The full tuition fee

The tuition fee of this course is € 2,499.

Tuition fee includes all course materials and study materials. Tuition fee does not include housing, food and living expenses. Participants are required to arrange their own housing facilities. MSM can assist in finding hotel accommodation.


Scholarship opportunities can be combined up to 50% of the full tuition fee.

Corporate Discount:
15% for 2 participants coming from the same organization within 1 academic year
25% for 3 participants coming from the same organization within 1 academic year
40% for 4 - 6 participants coming from the same organization within 1 academic year
For > 6 participants we will offer a tailor made program

European Star Scholarship:
50% for European citizens and long term residents. Submit a 2 - 3 page essay on the topic: "What will be the positive change for my organization and me after participating in this course?"

Alumni Lifelong Learning:
15% discount for Maastricht School of Management registered Alumni

Dean's Development Fund:
Select your country below to see the actual price of the program (full tuition fee-/-DDF scholarship)

The tuition fee of this course is (select country).

Cancellation policy

MSM reserves the right to postpone or cancel the program in case the number of participants does not meet the MSM requirements for minimum number of participants. Any payment made to MSM for tuition fee will be refunded. In the case of postponement or cancellation of the program MSM will inform the enrolled candidates at least six weeks before the planned start of the program.

By the participant:

If an admitted participant decides against participation after the tuition fee has been paid, cancellation costs are €200,- (administrative costs)

In case cancellation is done after the program has started no money will be refunded.

No cancellation charges are incurred if the enrolled participant, with written consent of MSM, will be replaced by another participant before the start of the course. Refunded tuition fees will only be reimbursed to the sponsoring party and cannot be forwarded or redeemed by any other party.

Participants who were not granted a visa to enter The Netherlands, can be fully reimbursed if written official documentation is provided of such visa denial.

Application deadline

For the program running in October 2018 Fully booked
For the program running in October 2019 7 September 2019

Admission requirements

Applicants should have the ability to function academically and professionally at Bachelor level and should have an adequate level of spoken and written English.

Reasons to follow the Team leadership influencing skills course

  • Get a better understanding how group dynamics work and how you as a  leader can influence the group dynamics of the team
  • Develop your skills of solving conflicts in a group
  • Enhance your communication skills to effectively communicate with different team members and stakeholders
  • Improve your  skills in chairing team meeting and negotiate with stakeholders
  • Get inspired by exchanging views and experiences with peer leaders with different cultural backgrounds and different experience

Develop your skills to be an effective and confident leader